Featured Customer

Rev Helps Ideastream Strengthen Communities with Accessible Public Media

“We love Rev for the quality of the captions and how easy it is to attach the files to our programming.”

Mike Vendeland
Production Manager

Results With Rev

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Automation

Integrate with Rev in a variety of ways to simplify your team's workflow: API, mobile app, or website.
Results image 1

Automation

Integrate with Rev in a variety of ways to simplify your team's workflow: API, mobile app, or website.
Results image 1

Automation

Integrate with Rev in a variety of ways to simplify your team's workflow: API, mobile app, or website.

Results With Rev

A faster workflow at a lower cost

As Mike and Tim explain, Rev’s game-changing accuracy, price, and usability won them over.

Partnering with Rev helps them deliver the accessible public media that enriches their viewers’ lives, at a price their previous vendor couldn’t match.

“You always want the quality and ease of use. And we didn’t always get that with other vendors. But we got it with Rev.”

About Ideastream

Ideastream is Northeast Ohio's public radio and television home for news

Ideastream serves residents of Northeast Ohio with high-quality public television, radio, and online content. As a publicly-supported and locally-owned media provider, they offer valuable content about issues that matter most to their 2.8 million monthly viewers. All video content requires captioning to meet regulatory requirements.

Mike and Tim work closely with vendors to obtain high-quality captions that meet compliance standards for an affordable price.

Customer Challenges

Inaccurate and expensive captions

It wasn’t hard for Mike and Tim to find vendors who could provide captions for their programming. But there was one huge drawback: inaccurate captions that required extensive corrections and slowed ideastream’s production workflow.

With tight broadcast deadlines, these time-consuming mistakes were unacceptable. Production staff was spending far too much time correcting and proofreading each caption file:

“We needed web captions, so we would purchase the .srt file from the vendor we were using. But the results weren’t very good. It was just a version of the live captions, mistakes and all.”

And time-wasting corrections weren’t the only problem. As Tim explains, their previous caption provider was far too expensive.

“I think we were paying around $75 per minute … We were spending an awful lot of money.”

Iideastream needed a more efficient solution, one that would keep pace with their workflow for a more affordable price tag.

“While we didn't love the cost of the captions from our other vendor, we were kind of resigned to it. It just didn't occur to us that sending the file to Rev would save us money.”

Solution

Accurate captions for a reasonable price

Ideastream wasn’t happy with the expense of obtaining captions for their web programming. But, before they discovered Rev, they didn’t realize there was a better way. They simply weren’t aware how much time and money they could save with Rev’s 99% accurate captioning service.

“While we didn't love the cost of the captions from our other vendor, we were kind of resigned to it. It just didn't occur to us that sending the file to Rev would save us money.”

When they heard about Rev’s quality guarantee and competitive pricing, they decided to test the service out. Ideastream was so impressed with Rev’s quality and cost that they decided to use them for all their web content and rebroadcasts of live programming. They also loved the ease of uploading their video files through Rev’s simple user interface.

“We love Rev for the quality of the captions and how easy it is to attach the files to our programming.”